Telegram bot and Mini App development company

JEEKSSHIRE 24 is a Telegram bot development company that builds bots around your process: collecting leads, booking clients, taking payments, answering support questions and alerting staff. When buttons are not enough, we build a Telegram Mini App, a full interface with a catalog, forms and a personal account right inside the messenger. We run the work end to end, from understanding the task to launch and support, and connect the bot to your CRM, spreadsheets and website.

Custom Telegram bots and Mini Apps we build

A bot works best for short repeated actions: leave a request, pick a time, pay, check a status. We build bots with buttons, dialog state, broadcasts and an admin panel.

• Lead collection bot: gathers details step by step and passes them to your CRM or team chat.
• Booking bot: free slots, confirmation, reminders, rescheduling and cancellation.
• Telegram e-commerce bot: catalog, cart, payment and order status.
• Customer support bot: common questions and handover to a person with the dialog history.
• Internal team bot: alerts about orders and failures, approvals and reports on request.
• Telegram Mini App with a catalog, forms and a personal account.
• Segmented broadcasts and notifications that follow Telegram rules.

If you need a full browser-based portal instead of a messenger, see web application development: a bot and a web service often run together on one database.

Who needs a Telegram bot and what it solves

A Telegram bot suits businesses whose clients already talk in the messenger: booking-based services, shops, delivery, schools and B2B companies with a steady flow of requests.

• Requests arrive in private messages and get lost, while a bot collects them in one place with clear fields.
• An administrator confirms bookings by hand, while a bot does it and reminds the client.
• Managers answer the same questions daily, while a bot handles the typical ones.
• Management hears about failures late, while a bot alerts at once.

When there is more repetitive work than a bot can hold, business process automation takes it over. How to choose a bot scenario is covered in our guide Telegram bot for business.

How we develop a Telegram bot, step by step

The main scenario goes live first, the rest in later releases.

1. Understanding the task. Who writes to the bot, what they want and where the data should go. A formal specification is optional; see our guide to the software requirements document.
2. Scenario and estimate. We map the user path, decide whether buttons or a Mini App fit, and give an indicative timeline.
3. Building. Dialogs, state, admin panel, integrations and payments. You test the working bot in test mode along the way.
4. Checks and launch. Build, lint and tests pass before deployment, then the bot goes live.
5. Monitoring and growth. Failure alerts, backups and new scenarios as agreed.

What you receive with your bot

• A working bot in production, connected to your account and your systems.
• The source code and the rights to it, with terms fixed in the contract before work starts.
• Access to the bot and its admin panel on your side.
• A description of how the bot is built and released.
• Configured failure alerts and backups.
• Ongoing support as agreed; see software maintenance and support.

What to check before you sign off is listed in our software project handover checklist.

Our experience: what from Wallet, Legal and the JEEKSSHIRE 24 website works in bots

Here we show only our own products: a good bot uses the same building blocks as our own products in production.

• From Wallet: catalog, balance, an order queue with statuses and automatic refunds, and isolated payment routes. The core of any shop bot.
• From Legal: AI that answers questions about a document and opens the right section. The same approach fits a support bot that answers from your knowledge base.
• From the JEEKSSHIRE 24 website: four languages with right-to-left layout for Arabic, lead forms and analytics goals. A Mini App is built like a web page, so languages and responsive layout carry over directly.

Bot or Telegram Mini App: which to choose

A Telegram Mini App is a web interface that opens right inside the messenger,. A button bot is simpler and faster to build; a Mini App is better when users need to browse, choose and fill in many fields.

Many projects start with a bot and add a Mini App later; if you are testing a product with first users, start with an MVP.

Integrations and payments: CRM, spreadsheets, website

We connect a bot to your CRM, accounting system, spreadsheets, email and website: a request from Telegram reaches a manager with the right fields, and the status from the CRM goes back to the client in the chat.

Payments are connected through payment providers that Telegram supports or through your own payment page. Digital goods follow separate Telegram rules, which we take into account when designing the scenario. Amounts are calculated on the server and the client sees the result, just as in Wallet.

Bot security and AI in Telegram

A bot accepts data from anyone, so every input field is validated, tokens and keys are kept out of the code, the admin panel is open only to the right people, and admin actions are logged.

AI can be added to a bot: it answers from a knowledge base, reviews documents users send and drafts replies for managers, within the limits you set and with every action visible in a log. If the assistant should also carry out process steps, that is AI agent development.

What affects Telegram bot development cost and timeline

A bot with a clear scenario usually takes from one to several weeks; a Mini App with a catalog is closer to a standalone product. We give an exact estimate after reviewing the task. Scope depends on:

• the number of scenarios and dialog branches;
• whether a Mini App is needed and how many screens it has;
• integrations with CRM, accounting and spreadsheets;
• payments, refunds and reconciliation;
• AI answers and a knowledge base;
• the number of interface languages.

Read more in our guides on the software development timeline and software development cost. Describe your task in the request form or see all directions on the software development page.